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The role is based in Dublin. Might have some flexibility to make it a bit hybrid Responsibilities Engage in and improve the whole life cycle of services-from inception and design, through deployment, operation, and refinement. Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns. Support services before they go live through activities such as system design consulting, capacity planning and launch reviews. Maintain services once they are live by measuring and monitoring availability, latency, and overall system health... more ->